Henri trained our internal facilitators at FrieslandCampina. He is very client orientated; he asked several times how he could help even more. That is how we came up with making a flyer to commucate the training effectively and organizing an introduction day with all participants, to manage the expectations. The training had several levels of theory, practicing facilitation and reflecting on this. This mixture worked very well for the participants.
Judith de Jong
Facilitator bij Royal FrieslandCampina